Award Winning Support!
Author: Beth Clark
Not only is Orovia’s software award-winning; now our customer support…
Established in 2004 by directors Steve Cowley, Chris Green and Jim Hartley, Orovia has quickly become a market leader in education finance software. We now support over 4000 schools, academies and MATs.
From the beginning we've listened to our customers and have taken on-board their feedback. This feedback shapes our software, training and support, guaranteeing that we provide a service which is intrinsically linked to the highly specific needs of our customers.
It doesn't stop there though; we hold annual user group sessions for customers, ensuring that they can meet us face to face, give suggestions and receive personalised advice and top-up training, as well as getting a preview of the newest versions of our software. If you would like to be part of one of these meetings, contact us on email@example.com
We may be experts, but we’re friendly ones at that; we haven’t got our fantastic reputation by being all straight faces and stiff collars. Why not give us a call and find out what sets us apart?
With over 10 years in the industry, we know education. Our budget planning, payroll and HR products are designed with education in mind.
Sure, we’re a growing business, but we’ll never lose our human touch. We build great relationships with our customers and keep in contact on a regular basis.
Our software is designed in-house by our own team of experts. We keep a close eye on every stage of development and ensure we always listen to and apply customer feedback to the process.
The East Midlands Academy Trust recently set up a contract with Edupay so we could bring our payroll in house. Emily has been extremely helpful with the entire process. I’d also like to mention that the support team have been a huge help to me with payroll queries, they have always been quick to respond and very helpful. Considering the lack of support I had with our previous provider, using EduPay has been a much better experience. I am glad that we are using EduPay for our payroll system and I am pleased to be working with EduPay now and in the future.
Danielle Dutton, Payroll and Pensions Officer, East Midlands Academy Trust
“EduPay’s support team have been brilliant. They get in touch when they say they are going to and Dan in particular has been very helpful. I would recommend them to anyone.”
Liza Ewing, Cumbria Academy for Autism
“BPS is fantastic, but the support team are the icing on the cake- they are so helpful and there’s always someone on the end of the phone to answer queries, or walk you through things straight away. I can’t fault them.”
Carolyn Moir, Finance & Resource Manager, Bonitas Trust